{"aliases":["mp-faq2","bagged-lunch-faq"],"changeName":false,"changeSlug":false,"content":"{\"rows\":[{\"id\":\"b2ca98ad-7baf-47ac-bcb1-c607302ccd83\",\"type\":\"default\",\"columns\":[{\"id\":\"3e62e6a9-2a9c-4f2b-bf19-b3b5fc1f6266\",\"widgets\":[{\"id\":\"e34a31b3-b13a-41e7-ad71-0724cdcbb753\",\"type\":\"text\",\"content\":\"\u003ch3\u003e\u003cstrong\u003eBagged Lunch Program – FAQ\u003c/strong\u003e\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003e1) How do I cancel my order?\u003c/strong\u003e\u003cbr\u003eChanged your mind? No problem. Just email us at \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e as soon as you can.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2) Can I change my order after I place it?\u003c/strong\u003e\u003cbr\u003eOrders can’t be edited once they’re submitted. If you need to make a change, email \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e to cancel your order, then place a new one.\u003cbr\u003e\u003cem\u003eHeads up: you can’t place a second order unless the first one is cancelled.\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3) What if I miss my pickup time?\u003c/strong\u003e\u003cbr\u003eThat’s okay! You can pick up your order anytime during our regular hours. If you can’t pick it up at all, please email us to cancel.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4) Can my order be delivered to my residence?\u003c/strong\u003e\u003cbr\u003eWe don’t offer delivery, but a friend can pick up your order for you. Just make sure they bring your order confirmation (printed or on their phone) and valid ID.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e5) How will I know when my order is ready?\u003c/strong\u003e\u003cbr\u003eYou’ll get an email or text when your order is ready for pickup. Don’t forget to bring your order confirmation.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e6) Can someone else pick up my order?\u003c/strong\u003e\u003cbr\u003eYes! Just make sure they have your order confirmation (printed or digital) and valid ID.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e7) Something’s wrong with my order—what should I do?\u003c/strong\u003e\u003cbr\u003eIf anything is missing or incorrect, please ask to speak with a Manager when you pick up your order so we can fix it right away.\u003c/p\u003e\u003chr\u003e\u003ch3\u003e\u003cstrong\u003eValue Packs \u0026amp; Dining Dollars – FAQ\u003c/strong\u003e\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003e1) What payment methods do you accept?\u003c/strong\u003e\u003cbr\u003eWe accept Debit, Visa, and MasterCard.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2) There’s an issue with my purchase—who do I contact?\u003c/strong\u003e\u003cbr\u003eAsk to speak with a Manager at the Dining Commons entrance, or email \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e and we’ll help you out.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3) When will my Value Pack or Dining Dollars show up on my card?\u003c/strong\u003e\u003cbr\u003ePlease allow up to \u003cstrong\u003e48 hours\u003c/strong\u003e for your Value Pack or Dining Dollars to be added to your card.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4) Do Value Packs expire?\u003c/strong\u003e\u003cbr\u003eValue packs expire 1 year after date of purchase.\u003c/p\u003e\"}],\"width\":100}]}]}","draft":"{\"rows\":[{\"id\":\"b2ca98ad-7baf-47ac-bcb1-c607302ccd83\",\"type\":\"default\",\"columns\":[{\"id\":\"3e62e6a9-2a9c-4f2b-bf19-b3b5fc1f6266\",\"widgets\":[{\"id\":\"e34a31b3-b13a-41e7-ad71-0724cdcbb753\",\"type\":\"text\",\"content\":\"\u003ch3\u003e\u003cstrong\u003eBagged Lunch Program – FAQ\u003c/strong\u003e\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003e1) How do I cancel my order?\u003c/strong\u003e\u003cbr\u003eChanged your mind? No problem. Just email us at \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e as soon as you can.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2) Can I change my order after I place it?\u003c/strong\u003e\u003cbr\u003eOrders can’t be edited once they’re submitted. If you need to make a change, email \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e to cancel your order, then place a new one.\u003cbr\u003e\u003cem\u003eHeads up: you can’t place a second order unless the first one is cancelled.\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3) What if I miss my pickup time?\u003c/strong\u003e\u003cbr\u003eThat’s okay! You can pick up your order anytime during our regular hours. If you can’t pick it up at all, please email us to cancel.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4) Can my order be delivered to my residence?\u003c/strong\u003e\u003cbr\u003eWe don’t offer delivery, but a friend can pick up your order for you. Just make sure they bring your order confirmation (printed or on their phone) and valid ID.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e5) How will I know when my order is ready?\u003c/strong\u003e\u003cbr\u003eYou’ll get an email or text when your order is ready for pickup. Don’t forget to bring your order confirmation.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e6) Can someone else pick up my order?\u003c/strong\u003e\u003cbr\u003eYes! Just make sure they have your order confirmation (printed or digital) and valid ID.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e7) Something’s wrong with my order—what should I do?\u003c/strong\u003e\u003cbr\u003eIf anything is missing or incorrect, please ask to speak with a Manager when you pick up your order so we can fix it right away.\u003c/p\u003e\u003chr\u003e\u003ch3\u003e\u003cstrong\u003eValue Packs \u0026amp; Dining Dollars – FAQ\u003c/strong\u003e\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003e1) What payment methods do you accept?\u003c/strong\u003e\u003cbr\u003eWe accept Debit, Visa, and MasterCard.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2) There’s an issue with my purchase—who do I contact?\u003c/strong\u003e\u003cbr\u003eAsk to speak with a Manager at the Dining Commons entrance, or email \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e and we’ll help you out.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3) When will my Value Pack or Dining Dollars show up on my card?\u003c/strong\u003e\u003cbr\u003ePlease allow up to \u003cstrong\u003e48 hours\u003c/strong\u003e for your Value Pack or Dining Dollars to be added to your card.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4) Do Value Packs expire?\u003c/strong\u003e\u003cbr\u003eValue packs expire 1 year after date of purchase.\u003c/p\u003e\"}],\"width\":100}]}]}","end":"2025-02-23T18:02:33.000+00:00","fileName":null,"global":false,"hidden":false,"showInApp":false,"showInFooter":false,"id":"63fe506a92d6b40e4f57f383","isFile":false,"isPublished":true,"isUrl":false,"master":false,"micrositeLanding":false,"name":"Bagged Lunch \u0026 Value Pack FAQ","noRobots":false,"nodes":[],"originalFileName":null,"publishedStatus":null,"published":true,"scheduled":false,"scriptUrl":null,"showHeader":false,"slug":"bagged-lunch--value-pack-faq","start":"2025-02-23T18:02:33.000+00:00","subtitle":"","tile":false,"url":"https://www.sfu.ca/food/mealplans/meal-plan-faq.html","useBanner":true,"useScript":false,"picture":null,"localeVersions":[],"section":{"id":"63fe506a92d6b40e4f57f383","name":"Bagged Lunch \u0026 Value Pack FAQ","slug":"bagged-lunch--value-pack-faq","content":"{\"rows\":[{\"id\":\"b2ca98ad-7baf-47ac-bcb1-c607302ccd83\",\"type\":\"default\",\"columns\":[{\"id\":\"3e62e6a9-2a9c-4f2b-bf19-b3b5fc1f6266\",\"widgets\":[{\"id\":\"e34a31b3-b13a-41e7-ad71-0724cdcbb753\",\"type\":\"text\",\"content\":\"\u003ch3\u003e\u003cstrong\u003eBagged Lunch Program – FAQ\u003c/strong\u003e\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003e1) How do I cancel my order?\u003c/strong\u003e\u003cbr\u003eChanged your mind? No problem. Just email us at \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e as soon as you can.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2) Can I change my order after I place it?\u003c/strong\u003e\u003cbr\u003eOrders can’t be edited once they’re submitted. If you need to make a change, email \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e to cancel your order, then place a new one.\u003cbr\u003e\u003cem\u003eHeads up: you can’t place a second order unless the first one is cancelled.\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3) What if I miss my pickup time?\u003c/strong\u003e\u003cbr\u003eThat’s okay! You can pick up your order anytime during our regular hours. If you can’t pick it up at all, please email us to cancel.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4) Can my order be delivered to my residence?\u003c/strong\u003e\u003cbr\u003eWe don’t offer delivery, but a friend can pick up your order for you. Just make sure they bring your order confirmation (printed or on their phone) and valid ID.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e5) How will I know when my order is ready?\u003c/strong\u003e\u003cbr\u003eYou’ll get an email or text when your order is ready for pickup. Don’t forget to bring your order confirmation.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e6) Can someone else pick up my order?\u003c/strong\u003e\u003cbr\u003eYes! Just make sure they have your order confirmation (printed or digital) and valid ID.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e7) Something’s wrong with my order—what should I do?\u003c/strong\u003e\u003cbr\u003eIf anything is missing or incorrect, please ask to speak with a Manager when you pick up your order so we can fix it right away.\u003c/p\u003e\u003chr\u003e\u003ch3\u003e\u003cstrong\u003eValue Packs \u0026amp; Dining Dollars – FAQ\u003c/strong\u003e\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003e1) What payment methods do you accept?\u003c/strong\u003e\u003cbr\u003eWe accept Debit, Visa, and MasterCard.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2) There’s an issue with my purchase—who do I contact?\u003c/strong\u003e\u003cbr\u003eAsk to speak with a Manager at the Dining Commons entrance, or email \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e and we’ll help you out.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3) When will my Value Pack or Dining Dollars show up on my card?\u003c/strong\u003e\u003cbr\u003ePlease allow up to \u003cstrong\u003e48 hours\u003c/strong\u003e for your Value Pack or Dining Dollars to be added to your card.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4) Do Value Packs expire?\u003c/strong\u003e\u003cbr\u003eValue packs expire 1 year after date of purchase.\u003c/p\u003e\"}],\"width\":100}]}]}","draft":"{\"rows\":[{\"id\":\"b2ca98ad-7baf-47ac-bcb1-c607302ccd83\",\"type\":\"default\",\"columns\":[{\"id\":\"3e62e6a9-2a9c-4f2b-bf19-b3b5fc1f6266\",\"widgets\":[{\"id\":\"e34a31b3-b13a-41e7-ad71-0724cdcbb753\",\"type\":\"text\",\"content\":\"\u003ch3\u003e\u003cstrong\u003eBagged Lunch Program – FAQ\u003c/strong\u003e\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003e1) How do I cancel my order?\u003c/strong\u003e\u003cbr\u003eChanged your mind? No problem. Just email us at \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e as soon as you can.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2) Can I change my order after I place it?\u003c/strong\u003e\u003cbr\u003eOrders can’t be edited once they’re submitted. If you need to make a change, email \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e to cancel your order, then place a new one.\u003cbr\u003e\u003cem\u003eHeads up: you can’t place a second order unless the first one is cancelled.\u003c/em\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3) What if I miss my pickup time?\u003c/strong\u003e\u003cbr\u003eThat’s okay! You can pick up your order anytime during our regular hours. If you can’t pick it up at all, please email us to cancel.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4) Can my order be delivered to my residence?\u003c/strong\u003e\u003cbr\u003eWe don’t offer delivery, but a friend can pick up your order for you. Just make sure they bring your order confirmation (printed or on their phone) and valid ID.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e5) How will I know when my order is ready?\u003c/strong\u003e\u003cbr\u003eYou’ll get an email or text when your order is ready for pickup. Don’t forget to bring your order confirmation.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e6) Can someone else pick up my order?\u003c/strong\u003e\u003cbr\u003eYes! Just make sure they have your order confirmation (printed or digital) and valid ID.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e7) Something’s wrong with my order—what should I do?\u003c/strong\u003e\u003cbr\u003eIf anything is missing or incorrect, please ask to speak with a Manager when you pick up your order so we can fix it right away.\u003c/p\u003e\u003chr\u003e\u003ch3\u003e\u003cstrong\u003eValue Packs \u0026amp; Dining Dollars – FAQ\u003c/strong\u003e\u003c/h3\u003e\u003cp\u003e\u003cstrong\u003e1) What payment methods do you accept?\u003c/strong\u003e\u003cbr\u003eWe accept Debit, Visa, and MasterCard.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e2) There’s an issue with my purchase—who do I contact?\u003c/strong\u003e\u003cbr\u003eAsk to speak with a Manager at the Dining Commons entrance, or email \u003ca target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"editor-link\\\" href=\\\"mailto:dining_commons@sfu.ca\\\"\u003e\u003cstrong\u003edining_commons@sfu.ca\u003c/strong\u003e\u003c/a\u003e and we’ll help you out.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e3) When will my Value Pack or Dining Dollars show up on my card?\u003c/strong\u003e\u003cbr\u003ePlease allow up to \u003cstrong\u003e48 hours\u003c/strong\u003e for your Value Pack or Dining Dollars to be added to your card.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e4) Do Value Packs expire?\u003c/strong\u003e\u003cbr\u003eValue packs expire 1 year after date of purchase.\u003c/p\u003e\"}],\"width\":100}]}]}","published":true,"isUrl":false,"url":"https://www.sfu.ca/food/mealplans/meal-plan-faq.html","micrositeLanding":false,"showHeader":false,"scheduled":false,"start":"2025-02-23T18:02:33.000+00:00","end":"2025-02-23T18:02:33.000+00:00","global":false,"subtitle":"","hidden":false,"showInApp":false,"showInFooter":false,"aliases":["mp-faq2","bagged-lunch-faq"],"changeName":false,"changeSlug":false,"master":false,"picture":null}}